Privacy Policy
At Charme Fragrance, accessible from www.charmefragrance.in, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your data. By using our website, you consent to the terms outlined below.
1. Information We Collect
We may collect the following types of personal information:
1.1. Personal Identifiable Information (PII):
- Name
- Email address
- Phone number
- Shipping and billing address
1.2. Payment Information:
- Payment details (processed securely via third-party payment gateways).
1.3. Device and Usage Information:
- IP address
- Browser type
- Operating system
- Pages visited on our website
1.4. Voluntary Information:
- Feedback, reviews, or other details you provide to us via forms, emails, or surveys.
2. How We Use Your Information
We use the information collected for the following purposes:
2.1. To process and fulfill orders, including payment and shipping.
2.2. To send order confirmations, shipping updates, and customer support responses.
2.3. To improve our website functionality, products, and services.
2.4. To send promotional emails or SMS (only if you have opted in).
2.5. To comply with legal obligations or resolve disputes.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with:
3.1. Service Providers:
Third-party logistics, payment gateways, and IT service providers for order fulfillment and payment processing.
3.2. Legal Authorities:
When required to comply with applicable laws or legal processes.
4. Cookies and Tracking Technologies
4.1. Cookies:
We use cookies to improve your browsing experience, analyze site traffic, and deliver personalized content. You can disable cookies in your browser settings.
4.2. Analytics:
We use analytics tools (e.g., Google Analytics) to understand user behavior and enhance website performance.
5. Data Security
5.1. We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.
5.2. Payment transactions are encrypted and processed securely through trusted third-party gateways.
6. Your Rights
You have the following rights regarding your personal information:
6.1. Access and Correction: You can request access to or correction of your personal data.
6.2. Opt-Out: You can opt-out of receiving promotional emails or SMS at any time.
6.3. Deletion: You can request the deletion of your personal data, subject to legal requirements.
To exercise these rights, contact us at contact@charmelifestyle.store.
7. Retention of Data
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to read their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Phone: +91-9560397922
Email: contact@charmelifestyle.store
Address: 1093/85-A, Gali No.11, Church Colony, Mehrauli, New Delhi – 110030