Terms and Conditions
Welcome to Charme Fragrance! By accessing or using our website (www.charmefragrance.in) and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase.
1. General Information
1.1. These Terms and Conditions govern your use of Charme Fragrance’s website and services.
1.2. By using this website, you confirm that you are at least 18 years old or accessing it under parental/guardian supervision.
1.3. Charme Fragrance reserves the right to update or modify these Terms and Conditions at any time without prior notice.
2. Products and Pricing
2.1. We sell perfumes inspired by popular luxury fragrances. However, our products are not replicas or affiliated with the original brands.
2.2. All prices are listed in Indian Rupees (INR) and are subject to change without notice.
2.3. We strive to ensure accurate pricing and product descriptions. However, in case of errors, Charme Fragrance reserves the right to cancel or modify orders.
3. Order Placement and Payment
3.1. Orders can be placed directly on our website, www.charmefragrance.in.
3.2. Payment methods include [mention accepted payment modes, e.g., Credit/Debit Cards, UPI, Net Banking, Wallets, etc.].
3.3. Orders are confirmed only after full payment is received.
4. Shipping and Delivery
4.1. We offer shipping across India. Delivery timelines vary depending on the location and availability of the product.
4.2. Shipping fees, if applicable, will be displayed during checkout.
4.3. Charme Fragrance is not responsible for delays caused by unforeseen circumstances such as courier delays or natural disasters.
5. Returns, Refunds, and Exchanges
5.1. Due to the nature of our products, we only accept returns if the product is damaged or defective upon delivery.
5.2. To request a return or exchange, contact us at contact@charmelifestyle.store or call us at +91-9560397922 within 7 days of receiving the product.
5.3. Refunds will be processed after a thorough inspection of the returned item. Please allow 7–10 business days for the refund to reflect.
5.4. Shipping charges are non-refundable.
6. Intellectual Property
6.1. All content on this website, including text, images, logos, and product descriptions, is the property of Charme Fragrance and is protected under copyright laws.
6.2. Any unauthorized reproduction, distribution, or use of our intellectual property is strictly prohibited.
7. Customer Accounts
7.1. Customers may create an account to place orders and track their purchases.
7.2. It is your responsibility to maintain the confidentiality of your login credentials.
7.3. Charme Fragrance reserves the right to suspend or terminate accounts in case of suspicious activity or breach of these Terms and Conditions.
8. Limitation of Liability
8.1. Charme Fragrance will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
8.2. Our liability, if any, shall not exceed the purchase price of the product in question.
9. Privacy Policy
9.1. By using our website, you consent to the collection, use, and storage of your information as outlined in our Privacy Policy.
10. Governing Law
10.1. These Terms and Conditions are governed by and construed in accordance with the laws of India.
10.2. Any disputes shall be subject to the exclusive jurisdiction of the courts located in New Delhi.
11. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us:
Phone: +91-9560397922
Email: contact@charmelifestyle.store
Address: 1093/85-A, Gali No.11, Church Colony, Mehrauli, New Delhi – 110030